Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
Privacy policy
Embercrest Blades — Privacy Policy
At Embercrest Blades, we respect your privacy and are committed to protecting the personal information you share with us when placing an order or contacting our shop.
What information we collect
When you place an order, Etsy shares with us the information necessary to fulfill it — your name, shipping address, and order details. We do not collect any additional personal information beyond what Etsy provides for order fulfillment purposes.
How we use your information
Your personal information is used solely to:
Process and fulfill your order
Communicate with you about your purchase
Resolve any issues related to your order
We do not use your information for unsolicited marketing, and we do not sell, trade, or share your personal data with any third parties outside of what is required to ship your order — such as your shipping address being shared with the courier service.
How we store your information
We do not store your personal data independently. All buyer information is managed through Etsy's secure platform. Please refer to Etsy's Privacy Policy for full details on how your data is stored and protected.
EU Buyers — GDPR
If you are located in the European Union, you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us directly through Etsy messages and we will respond within 30 days.
Contact
If you have any questions about this privacy policy or how your data is handled, please reach out to us through Etsy messages and we will be happy to help.
— Embercrest Blades